Work for us
Join us in improving the lives of horses in the UK and worldwide.
World Horse Welfare is an international charity that strives to support and strengthen the horse-human relationship through a combination of care, research, education and influence. We work to promote and protect welfare across the full spectrum of the equine world, including horses in need, sport and leisure horses, and horses used in work and production.
Our vision is to have a world where every horse is treated with respect, compassion and understanding. Why not come and join us and help us to improve welfare standards and stamp out suffering in the UK and worldwide?
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
Our Head Office is based in Snetterton, Norfolk and is overlooked by our Hall Farm Rescue and Rehoming Centre. We also have Rescue and Rehoming Centres in Aberdeenshire, Lancashire and Somerset.
If you have any queries about a current vacancy please email jobs@worldhorsewelfare.org for more information.
Maintenance Assistant
Glenda Spooner Farm, Somerset
Permanent, Full Time, 40 hours per week
Salary: £26,541 per annum
We are looking for a proactive and enthusiastic individual to join our Maintenance team at Glenda Spooner Farm in Somerton, Somerset, one of our specialist rescue and rehoming centres where rescued horses begin their journey to a brighter future – receiving the expert, compassionate care they need to heal and thrive.
About the role
In this role, you will work alongside our Maintenance Supervisor and play a key part in the effective and efficient maintenance of the farmland, buildings, grassland and field margins, helping to ensure a safe and well-kept environment for our horses and visitors. This is a full-time permanent position working 40 hours per week flexibly over 7 days.
About you
You’ll have experience in general maintenance tasks such as fencing, hedge trimming, fertilising and tractor driving (training is available where required). Strong organisational skills and the ability to work on your own initiative and as part of a team is essential. A flexible approach to work, a full UK driving licence and a willingness to work outdoors in all weather conditions is key.
What we offer
- Generous pension scheme and cash health plan.
- Paid employee sickness absence scheme and compassionate leave.
- Death in service benefit of 4x annual salary.
- Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown).
- Free tea/coffee/soft drinks
Download the full job description and person specification.
To apply for this position please send your CV and covering letter to jobs@worldhorsewelfare.org.
Closing date: Wednesday 4th February
Interview date: Wednesday 11th February
CRM Manager
Remote or Hybrid working
Permanent, Full Time, 40 hours per week
Salary: £42,500 per annum
Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.
About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.
This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.
What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
Download the full job description and person specification.
To apply for this position please send your CV and covering letter to jobs@worldhorsewelfare.org.
Closing date: Friday 30th of January
Interview date: Tuesday 10th of February
Fundraising Marketing Officer
Hybrid working
Permanent, Full Time, 40 hours per week
Salary: £32,500 – £35,000 per annum depending on experience
We are looking for an enthusiastic and dynamic marketing specialist to join our ambitious team of experienced fundraisers as World Horse Welfare approaches its centenary anniversary. You will be part of the Individual Giving team who is responsible for driving sustainable growth through donor engagement, stewardship and acquisition.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.
Key responsibilities:
- Assist the Head of Individual Giving with the delivery of the annual fundraising and marketing strategy, focusing on regular giving products and the online shop.
- Plan and implement fundraising campaigns, ensuring alignment with KPIs and budgets.
- Create compelling marketing content and manage approvals across teams.
- Monitor donor recruitment and retention, producing reports for leadership and Trustees.
- Optimise the online shop and collaborate with corporate partners on new product lines.
- Work with Supporter Services and Finance to manage stock and analyse donor journeys.
- Coordinate fundraising activities at events and gather digital content for storytelling.
- Work collaboratively across teams to promote fundraising initiatives and drive income growth.
About you:
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are skilled at crafting persuasive copy, using data to drive decisions and confident in managing projects, analysing trends, and leveraging social media for fundraising. Highly organised and solutions-focused, you thrive in a busy environment, collaborate effectively, and communicate clearly. Creativity, attention to detail, and proficiency with Microsoft Office and donor databases are essential in this role. A passion for our mission is key and knowledge of equines would be desirable.
What we offer:
- Generous pension scheme and cash health plan.
- Paid employee sickness absence scheme and compassionate leave.
- Death in service benefit of 4x annual salary.
- Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown).
Download the full job description and person specification.
To apply for this position please send your CV and covering letter to jobs@worldhorsewelfare.org.
Closing date: Tuesday 20th of January
Interview date: Thursday 29th of January
