Contact us

Calls may be recorded for training purposes. If you're not sure who you need to speak to, use our general contact details and we will forward your enquiry to the relevant department.

Calls may be recorded for training purposes. If you're not sure who you need to speak to, use our general contact details and we will forward your enquiry to the relevant department.

woman looking at a horse
Concerned about a horse

0300 333 6000

UK Welfare hotline hours are 8:00-5:30 Monday-Friday.

If you are concerned about a horse outside the UK, please visit our website Advice page.

woman looking at a horse
International enquiries

+44 (0)1953 498 682

For enquiries about our International partnerships and projects please telephone or email here.

woman looking at a horse
Media enquiries

+44 (0)7900 994 002

For media enquiries please telephone or email Jessica Stark here.

woman looking at a horse
Legacy enquiries

+44 (0)1953 497 239

If you have any questions, or would like a free Legacy pack please telephone or email us here.

Or request a free Legacy pack online.

woman looking at a horse
Membership enquiries

01953 497 270

For more information about joining World Horse Welfare, please telephone or email us here.

Or visit our website Membership page.

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Whistleblowing

+44 (0)1953 497 233

To report a suspected wrongdoing or dangers related to our activities please phone Human Resources or email the details here.

We aim to respond to concerns within 48 hours where possible.

woman looking at a horse
General enquiries

+44 (0)1953 498 682

Either phone or email us here.

woman looking at a horse
Mailing address

World Horse Welfare
Anne Colvin House
Snetterton
Norfolk
NR16 2LR

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