Work for us
Join us in improving the lives of horses in the UK and worldwide.
World Horse Welfare is an international charity that strives to support and strengthen the horse-human relationship through a combination of care, research, education and influence. We work to promote and protect welfare across the full spectrum of the equine world, including horses in need, sport and leisure horses, and horses used in work and production.
Our vision is to have a world where every horse is treated with respect, compassion and understanding. Why not come and join us and help us to improve welfare standards and stamp out suffering in the UK and worldwide?
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
Our Head Office is based in Snetterton, Norfolk and is overlooked by our Hall Farm Rescue and Rehoming Centre. We also have Rescue and Rehoming Centres in Aberdeenshire, Lancashire and Somerset.
If you have any queries about a current vacancy please email jobs@worldhorsewelfare.org for more information.
IT Support Technician
Snetterton, Norfolk
Permanent, Full Time, 40 hours per week
Salary £28,500 per annum
World Horse Welfare are seeking an experienced IT professional to join the charity. The aim of this role is to encompass the organisation’s Helpdesk (1st through 3rd line support) and IT Technician responsibilities to include day to day support, issue resolution, repairs, maintenance and improvements as well as project support. This role is based at our head office in Snetterton, Norfolk and will support all our sites across the UK as well as end users abroad. Occasional travel to our four UK sites will be required.
We are looking for someone with experience in Windows Operating Systems (Pro/Enterprise & Server), Android OS, M365 administration (including Entra ID, Intune, SharePoint, Exchange Online), Windows Server (DHCP, DNS, Active Directory, Print) and Networking (including routers, switches, cabling, APs).
The successful candidate will have great people & communication skills and be able to communicate concepts and instructions clearly to people with non-technical backgrounds.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
To apply for this position please send your CV and covering letter to jobs@worldhorsewelfare.org
Download the full job description and person specification.
Closing date for applications: Wednesday 16th July 2025
CRM Officer
Remote working
Permanent, Full Time, 40 hours per week
Salary £37,500 per annum
Are you an innovative and certified Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM?
The charity shall shortly begin the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters.
Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Officer shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.
Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third party suppliers.
If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply. For an informal chat about this role please email Peter at peterrowbottom@worldhorsewelfare.org.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About World Horse Welfare
World Horse Welfare is an international equine charity whose vision is a world where every horse is treated with respect, compassion and understanding.
The charity’s work covers horses in need, sport and leisure, work and production within both the UK and abroad. The charity runs four farm centres for rehabilitation and outreach work within the UK. The charity has four key strategic themes under which its programmes of work nationally and internationally are structured, these are: Care, Research, Education and Influence.
In 2023, the charity fundraised c. £15.6 million, including significant Legacy income.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
Download the full job descriptions and person specification
To apply for this position please send your CV and covering letter to jobs@worldhorsewelfare.org
Closing date for applications: Wednesday 16th July 2025
Head of Finance & Administration
Hybrid Working
Permanent, Full Time, 40 hours per week
Salary: £55,000 per annum
We are looking for a self-motivated and results driven Head of Finance to join World Horse Welfare in a newly created role reporting to the Director of Finance, IT & Administration, line managing three members of the Finance and Administration team.
In this vital role, you will ensure strong financial controls across all areas of the charity, manage income and expenditure, and lead on statutory accounts preparation, payroll, VAT, pensions, and tax compliance. As a key business partner, you will work closely with budget holders of all levels and provide commercial data and analysis on the performance of the charity operations, including the four Visitor Centres, to ensure excellent financial foresight and planning, as well as enabling the senior leadership team to make timely strategic decisions. You’ll also oversee governance responsibilities such as annual statutory filings, insurance, fleet management and reporting on the annual carbon footprint.
We are looking for a qualified accountant who has experience of charity finance at a similar level, an in depth understanding of charity VAT and experience running in-house payroll process. You will have the ability to explain financial information and produce financial reports for a wide variety of audiences. High level of IT skills particularly around data manipulation and Excel is essential. As a line manager to three members of staff, you’ll have previous experience in managing a team in a supportive an effective manner. Experience of the retail environment, familiarity with fundraising methods and regulations, and experience of finance system implementation is highly desirable.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, death in service of 4 x annual salary and a minimum of 31 days’ holiday (including bank holidays and mandatory shutdown between Christmas and New Year).
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.
Download the full job descriptions and person specification
To apply for this position please send your CV and covering letter to jobs@worldhorsewelfare.org
Closing date for applications: Wednesday 16th July 2025
