There are various ways that you can get in touch with us at World Horse Welfare. If you're not sure who you need to speak to, use our general contact details and we will forward your enquiry to the relevant department.
For general enquiries:
t: +44 (0)1953 498682
f: +44 (0)1953 498373
Calls may be recorded for training purposes.
World Horse Welfare
Anne Colvin House
Concerned about a horse?
If you have concerns about the welfare of a horse in Britain, please call our Welfare Hotline at 08000 480 180 with as much detail as possible about the condition of the horse(s). Welfare hotline hours are 8:00-5:30 Mon-Friday. If we are unable to answer your call immediately please leave a message and someone will return your call as soon as possible. More ...
If you are concerned about a horse outside the UK, please visit our responsible tourism pages.
Media contact information
For media enquiries please contact Press Officer Carys Samuel at + (0) 1953 497 248 or 07826 871 682 or firstname.lastname@example.org or Jessica Stark on 07900 994002 or email@example.com
Legacy contact information
If you have any questions, or would like to receive a copy of our legacy booklet and DVD, please contact us either by emailing our Legacy Fundraising Officer, Dawn Witney or telephoning on 01953 497225. Alternatively you may prefer to complete our online enquiry form or write to us at: World Horse Welfare, Anne Colvin House, Snetterton, Norwich, Norfolk NR16 2LR.
If you have information about horses which may help our work (such as information on ports, transportation routes, holding facilities, disease, banned people keeping horses etc) then you can contact us confidentially. Please note however that this is NOT a service to report horses in immediate need of our assistance. If you do have concerns about a horse in immediate need of help, please call our UK Welfare Hotline on 08000 480180.
Registered charity no: 206658 and SC038384